An excellent candidate for the technician position has applied for
a job that you have posted. There are a million and one things that you need
and want to know from this person before committing to offering him a career
with your company. Whether he applied online, or from a referral, always,
always interview as though you know nothing about this person. Whatever
processes you have in place for interviewing, proceed with all of them, no
matter how well you may think you know the applicant.
During an interview, there are the obvious things to watch for,
such as timeliness, how well they prepared for the interview, hygiene, lack of
cell phone calls and texts, etc. Remember, this is most likely their “best”
that is before you.
There are online screening tools available
for testing for dependability, decision making, work values, etc. This is a
great advantage, being in our field, mistakes can be costly. This lowers the
chance of hiring someone who may not follow directions well, or is consistently
late.
Drug testing almost goes without saying. Most companies require it
before hiring, and even have random drug testing throughout their employment
term.
Check all references provided. Keep in mind that attitude,
motivation, enthusiasm, work ethic, and desire to learn are as important as
skills and education. This is the case with any position. If someone wants it
enough, they will work hard to achieve it, and most likely enjoy a job more if
there was work involved getting there. Ideally, they should be willing to keep
the pace, stay up to date and anxious to learn more, as technology is improving and changing every day.
Beware of “I have always done it this way.” Does the employee seek
new ways to learn and enjoy the challenge of being educated on the latest
technology? Certifications for completed classes to learn new skills listed on
a resume or discussed during an interview are good indications of an
enthusiastic employee.
With these few easy steps, finding and keeping the right
technician will be a great benefit for many productive years in your company.
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