Searching for the Perfect Fit for the Available Position ~ 101

When in the market to hire a new parts replacer, or technician, for your company, remember and realize the difference in the two. A parts replacer can replace a part on the equipment, but he does not really know why, only that it was not working. A technician knows that a part needs to be replaced and can explain why. He replaces a part, knows how it works, therefore can test to make sure it is indeed repaired.

Another consideration is whether to make the position hourly or flat rate. Be upfront when interviewing, the position is hourly. If all the equipment is repaired, and there is “nothing to do”, jobs will be assigned such as washing windows, sweeping, straightening the waiting room or tool racks, cleaning the garage, etc. A willing candidate will embrace the idea of staying busy and earning their income.

Do not hire with the promise of promotions, unless you are absolutely sure this will occur. It is likely that a technician is just that, a great technician. Different skills are needed to be a shop manager. If you see later down the road a technician has the qualities that are meant for management, approach him at that time, and not before. If a technician is successful, keeping him happy with pay raises, awards, recognition, a title change, and other incentives will be a win/win for you and for him. He will be happier than if you move him to another position he does not enjoy or are not as good at. Then, you have lost your great technician and manager as well.

A good goal is to keep people in jobs they enjoy, and let them know you appreciate them, whether by new uniforms or business cards. Making the right decision when interviewing and hiring new employees saves time and much money locating and training… again and again. Morale is the key once you have found that reliable, knowledgeable technician.

Preparing for an Interview - Interview Tips 102

When applying for a job, there are several things to be aware of and remember. Before submitting a resume, always be prepared to receive a telephone call to discuss the position you are applying for. Learn who the company is, what they do, how they do it, who works there and as much about those people as possible. This is a great start to determine if you may be a good fit. Most companies have a website to begin with. Take advantage of social media by searching for them on Google+, Twitter and Facebook. Review profiles of owners and managers on LinkedIn. This may include more company information as well. Look for length of time in business, locations, divisions and the kind of product or service provided.

Do not be shy about asking employees that you may know for referrals. If you know someone who works at a company, contact them and ask for information that may be helpful to you.

When you receive a telephone call and schedule an interview, review the company again for updates or news articles of relevance. Review your resume and cover letter submitted so conversation is consistent with information previously provided.

Confirm with professional contacts and friends they will be references. Make them aware you are interviewing and may receive a call or email so they will be prepared. Gather complete telephone numbers, addresses and emails. List all of this information on nice stationery to provide at interview if needed.

First Impression Counts 

Dress neatly and conservatively. Clothes should be clean and pressed, hair neatly combed, shoes shined and minimal makeup, perfume, aftershave and jewelry. A good rule to follow is “if in doubt, do not wear it”. Do not take away from the interview by wearing distracting clothes or accessories. An interview is not a good time to wear the bright flowered tie you received for a gift. A conservative solid or striped tie will not be distracting. A jacket is always a winner paired with a button down blouse or shirt. After researching the company, determine how formal is necessary. Anything less than neatly groomed will lead an interviewer to think this may be the best that it gets. 

Interview Etiquette

Leave sunglasses and ear buds in the car, leaving your hands available, thus avoiding embarrassing scrambling and dropping things. Prepare for an interview by being well rested and alert. If you are distracted during an interview, an employer may wonder how well you will focus in a job.

Take a nice folder with extra copies of your resume and references. An interviewer may not have a copy available or may bring others in who may like one as well. Include a pen and notepad. Having this information readily available is also necessary should you need to fill out an application. All dates and information will be consistent with your resume. Be prepared to take notes. This shows you are interested and also saves you forgetting useful or needed information.

Be on time. Map your route prior to the day of the interview if you are not sure of the location. Arrive 15 minutes early, even if you stay in the car for 5 minutes. If you are late, it shows lack of respect for the interviewer’s time, the company, as well as your time management skills and work habits. This also allows time to relax and focus before being in front of your potential employer.

If you have a bottle of water or cup of coffee beforehand, toss it before even going into a building to interview. This will save embarrassing spills and distractions. It may be just as well to even pass on a drink if offered during an interview. Turn cell phones off or silence before entering the building and put away. It is impolite and distracting for a phone to ring during an interview.

While waiting for your appointment in the lobby, spend this time examining your surroundings. Are there books available showing examples of work the company is involved in? Are there pictures or awards on the walls? Learn the company mission statement. Leave all emotional baggage behind so you have a pleasant expression on your face as people walk past you as you are waiting. Genuinely smile as people may pass by. 

You are well on your way to making a great first impression and winning a new job.