Searching for the Perfect Fit for the Available Position ~ 101

When in the market to hire a new parts replacer, or technician, for your company, remember and realize the difference in the two. A parts replacer can replace a part on the equipment, but he does not really know why, only that it was not working. A technician knows that a part needs to be replaced and can explain why. He replaces a part, knows how it works, therefore can test to make sure it is indeed repaired.

Another consideration is whether to make the position hourly or flat rate. Be upfront when interviewing, the position is hourly. If all the equipment is repaired, and there is “nothing to do”, jobs will be assigned such as washing windows, sweeping, straightening the waiting room or tool racks, cleaning the garage, etc. A willing candidate will embrace the idea of staying busy and earning their income.

Do not hire with the promise of promotions, unless you are absolutely sure this will occur. It is likely that a technician is just that, a great technician. Different skills are needed to be a shop manager. If you see later down the road a technician has the qualities that are meant for management, approach him at that time, and not before. If a technician is successful, keeping him happy with pay raises, awards, recognition, a title change, and other incentives will be a win/win for you and for him. He will be happier than if you move him to another position he does not enjoy or are not as good at. Then, you have lost your great technician and manager as well.

A good goal is to keep people in jobs they enjoy, and let them know you appreciate them, whether by new uniforms or business cards. Making the right decision when interviewing and hiring new employees saves time and much money locating and training… again and again. Morale is the key once you have found that reliable, knowledgeable technician.

Interview Questions - Interview Tips 103

Prior to an interview, think about some questions that may be asked, or discussions that will happen. This assists in avoiding stumbling while attempting to come up with an answer. Remember to stay positive. Even a question that can result in a negative answer, think of a way to turn it around to a positive answer.

Some questions an interviewer may ask are:

• Tell me about yourself – keep this answer work related
• Why did you leave your last job? Avoid negative terms such as quit, terminated, or no baby sitter. Use a positive statement such as contract ended, career change, or to raise a family.
• Who was the best and worst supervisor you have ever had and why? Rather than talk negatively, turn it around positively saying you have learned something from each supervisor and co workers. Even in a negative environment, there are lessons that can be learned.
• How did you handle working for a difficult supervisor? Be honest, if you never have worked for a difficult supervisor, express that. Again, turn it into a positive response. I attempt to keep communication open and usually realize we have the same goal, compromising on the steps to take to reach it. I enjoy open communication.
• How do you handle it if you think a boss is wrong? It depends on the boss’ personality. If I am comfortable with them, I will ask what their thoughts are on my suggestions. If they tend to get angry, if there is time, I may prepare a project their way, then prepare it mine to show for approval or suggestion.
• Why do you think you would like to work here? Let them know you have researched the company, and would like the opportunity to be a part of it.
• What do you look for in a supervisor? Guidance and training, ability to communicate openly and that they are open to suggestions and feedback from team members are all good answers.
• Why do you want to leave your current company? To be honest, I am not unhappy, but saw this position and recognized this as a good company to be with. I decided to inquire, as it sounds like an exciting opportunity and match for my qualifications.
• What are your weaknesses? Again, turn this into a positive, such as my spelling is not always perfect, so I use a spell checker.
• What are your strengths? I am a self starter, such as I researched and found a way to save money for the company by….

Be prepared to ask the employer some questions to show interest in the position and the company.

• What does a typical work day or week involve?
• If I am offered this position, when is the start date?
• Who would supervise me?
• What kind of training is provided or available?
• What are the opportunities for advancement?
• If an interviewer does not ask for references, offer your list prior to leaving.
• If they do not offer you a timeframe for making a decision, it is ok to ask.

These types of questions genuinely asked show interest in learning more and are encouraging for an interviewer to hear.

There are a few questions and subjects that may leave a negative impression and should not be asked or addressed during an interview. Some things that may keep an applicant for being considered are:

• Being late for the interview
• Negative attitude
• Incomplete or sloppy application and/or resume
• Unwillingness to start at the bottom and prepare to advance
• Lack of eye contact, which suggests lack of interest or enthusiasm
• Inability to express information clearly
• Untidy appearance

Questions such as: when can I take vacation, can I change my schedule, and what does this company do (you should know this from previous research)

Practice answering some questions to make the process less stressful, even relaxed. Be enthusiastic as boring gives impression you will be bored with the job and not interested. Focus on how you can solve problems for the company, while bringing value, not how much you need a job.

When considering a new position, examine all aspects of a company, not only the salary, but benefits, location, traffic, workload and hours.